What People say about Claire Walton

Leaders are making a difference Ltd

“I firmly believe that everyone has a period in their lives where they struggle. For a multitude of reasons, we try to fathom out the, what? Why? When? and how? but often the hardest part can be the 'who?'. For me 'who' related to 'who can I speak to?', 'who will understand?', 'who will help me?' etc. By pure chance, a friend introduced me to Claire, and straight away I'd found my 'who'. All the other questions that I was struggling to solve on my own were then also answered. She helped me rediscover the person I used to be, and ultimately the person I wanted to be moving forward. For that, I cannot thank her enough. She will always remain affectionately known as 'my Fixer'.”

Managing Director – Active Financial Planners

Leaders are making a difference Ltd

“Although I have worked with Claire for a relatively short period of time, it is no exaggeration to say Claire has transformed how I approach both challenges and priorities within my role and the pressures we all face as part of normal life.

As CEO of a multi academy trust, my experience was steeped in school leadership, through Claire's breadth of experience and skills as a coach, she has challenged and supported me to be my 'best self' and reflect on how I enable colleagues across the organisation to be their 'best self'.

I find Claire authentic, professional, and honest and her expertise in coaching is enabling me to be a curious, confident, and courageous leader.”

CEO NEAT Academy Trust

Leaders are making a difference Ltd

“I have worked with Claire in various capacities for nearly 20 years and now in the capacity of Executive coach.

She was instrumental in helping my previous executive team understand the need for a new direction and strategy and helped us to implement a really successful culture change in the business. Part of this challenge was to ensure that the executive team were able to work cogently to drive the change agenda. Claire was responsible facilitating the development of the executive team through exploring values-based leadership approaches, personal styles, and joint goals. The result was a cohesive and driven executive team able to lead a significant change with a sense of vulnerability-based trust the likes of which I have rarely seen.

As well as the executive team development Claire also worked with our Finance and HR teams to ensure that they were aligned to and able to deliver the agreed vision of the business. She continues to coach me and members of my current People and Organisational Development team at Brandon Trust.

Claire offers a very human approach to leadership and change coupled with a deep insight in knowledge of organisational change and the how businesses and individuals respond to it.

Claire is challenging, supportive, motivational, authentic and above all results focussed.

As a coaching client of Claire for many years now, I have found that she is versatile and adaptable to ensure that I get exactly what I need from our sessions. She offers structure and transparency so that it is clear to all the key stakeholders what results her coaching interventions are intended to bring.”

People and OD Director Brandon Trust

Leaders are making a difference Ltd

“Working with 'Leaders are MAD' has definitely been a great experience. Claire has a knack for getting to the heart of the matter. Her coaching style is insightful and genuinely uplifting. She has a constructively direct, intuitive approach that really helps teams face the challenges before them and then to navigate an appropriate strategic direction. Claire is flexible in her methods and seeks regular feedback to ensure full engagement....and she is not afraid to change tack if that is the right thing to do.

I have had the pleasure of working with Claire both in a personal capacity as well as part oof a senior leadership and Executive team. In each case, I have found her to be genuine and appropriately challenging. Definitely not afraid to say it as she sees it but equally set in an agreed framework so that her coaching is received well and not defensively.

In my 121 coaching Claire has helped me to understand others in far more colour, helping me to reflect about my interactions and approach to get the best out of my relationships with others. Claire has also challenged me to take a more determined look at my career choices which has been a real 'eye opening' experience.

The difference Claire has made to me is simply to re-assess my goals and to strive harder in my achievement. She has made me realise where my motivation lies and has helped shine a light on the path to realise that ambition.”

CEO Benenden Health

Leaders are making a difference Ltd

“Wow, when it comes to superpowers Claire has them in abundance! Her ability to get right to the real heart of a challenge and work with you to solve it is truly transformational.

I’ve been working with Claire as a coach for the past 3 years. We’ve worked through many different scenarios from transitioning bosses to leaving a role and onwards to securing my dream role and everything in between. Her approach is practical, holistic, and focussed on ensuring you are being truly honest with yourself in all aspects of your life.

Claire’s impact on me as a leader and as a mother, wife, sister, friend has been amazing. I’m more confident, collaborative, open, curious, and able to embrace life’s opportunities. We also have a lot of laughs along the way

Buy the book, read the book, do the work – it will make a difference. Here’s to all our superpowers!”

Chief Commercial Officer – Co-op Life Services

Leaders are making a difference Ltd

“When I first met Claire, I experienced her as a passionate individual with a bubbly personality, full of creativity and great ideas. She has worked with me and my team on several occasions. One example was when she co-designed our flagship development programme “Brilliant Conversations”. I wanted Claire to help us shake up our approach to Performance Management and get my HR team and our managers to think and behave differently. This programme was a huge success and has helped develop our values led culture.

Claire’s values are very much aligned to ours and this is of significant importance. She is caring, accountable, commercial, and energising. If you also want enthusiasm, leading edge thinking, challenge, and innovation then Claire is what you are looking for.”

Director of people – Home Group

Leaders are making a difference Ltd

“Previously my boss, when Head of HR in a Financial Services organisation many years ago, Claire has since continued as one of my mentors, helping me navigate some difficult issues throughout my Career. I have also hired Claire as a Coach for my CEO and other members of the Executive Team, in one of my organisations. As Coach, Claire asks the right questions to get you to see resolutions for yourself. She helps you see the critical issues within the team and identify how you can resolve them effectively. This made a significant difference to our Executive team’s effectiveness at a time when we faced many challenges.

What you can expect from Claire is humane, direct professionalism.”

Executive Director, people & Organisational Development Hertfordshire Partnership University NHS Trust

Leaders are making a difference Ltd

“I have worked with Claire for many years now. She has supported one of the Exec teams I was part of, helping us to create our organisational strategy and then went on to coach the team to understand how best to work effectively together.

Claire has also coached me for several years and I always find her very knowledgeable, professional and with very high integrity.”

Group Finance Director - The BBI Group

Leaders are making a difference Ltd

“I have known Claire for over 10 years. Some descriptions that come to mind are her passion for personal development, tenacity, and straight forward approach. Claire has coached many of my aspiring leaders when I worked as a Senior Manager of a large Operations Function. She helped them on their personal and professional transformations and in every case, she helped change awareness, motivation and application of skills and behaviour. People weren’t just going along with the coaching, they affected real change, for themselves, their teams, and the business.

I was also part of a team coached by Claire. Coaching created profound personal and collective discoveries and commitments which we anchored back to for years after.

What Claire does is deliver lasting change at an individual, team, and organisational level.”

Counsellor, Psychotherapist and Coach

Leaders are making a difference Ltd

“I met Claire on a one-day authentic leadership course and was instantly drawn to her. As someone in a similar field of work myself, it takes a lot to impress me, but Claire really did. Her delivery style, knowledge, and clear passion for what she does was inspiring and in just a few short breakout discussions with her, she helped me understand more about my own personal values than I have in my life to date! It was the follow up coaching session though that really made me think ‘wow’, she is good. Having received coaching on a number of occasions over the years, I had an expectation of how the session would go but I was wrong.

I would describe Claire’s approach as eclectic and very client led. She works with what you present to her and has such breadth of knowledge! She very quickly got underneath the surface of some deep-rooted and very personal issues and I can honestly say that one session has been life changing for me, it left me feeling like a ball and chain had been released! Since then, I have commissioned Claire to deliver a couple of work assignments, coaching executives and transforming a very broken team. The feedback has been phenomenal with participants also using the words ‘life-changing’. Personally, and in a work capacity I cannot recommend Claire enough, once she connects with you, she is always there for you in whatever capacity you need her, and I am now proud to call her my friend.

If I had to describe Claire in one word, I’d use phenomenal! If you want to work with an exec coach who will take you to a place you didn’t know you could go, and who will help you to transform your life, whether that be in a personal sense or at work, Claire is the one for you. She is by a million miles the best coach I have ever had.”

Deputy Director Organisational Development Northumbria University

Leaders are making a difference Ltd

“I have experienced Claire as both a personal coach and delivering sessions on trust with our senior team. Claire provides clarity in her coaching and can get you to explore (sometimes uncomfortable) situations. She equips you with tools and techniques to help your situation and encourages testing and refection as part of the process. There are tools I used during and immediately after the coaching and I’m still using those tools years later. Claire has a very open style, is a great listener and has a unique skill in repeating and summarising for you. I have had no hesitation in recommending Claire to my Executive peers and I’m very excited to be able to purchase her new book. ”

Chief People Officer - Connect Heath

Leaders are making a difference Ltd

“Claire has coached and mentored me for many years. For example, she has coached me through an experience of working with a dysfunctional board and in times of conflict with other colleagues. Claire is what I need sometimes as she pushes you, teaches you to look underneath your behaviour and that of others and apply techniques to help you truly understand what is influencing the situation.

She holds a mirror up to you, recommends reading, shares research, and sets you homework. Yes homework! She is not pedestrian or mainstream. She is different. Claire works hard on your behalf and expects you to do the same. Whatever the objective you have for coaching she will find a way to help you make the necessary changes to thought patterns and behaviour, changing your outcomes for the better.

Claire is challenging, fun and authentic. The real deal!”

Senior HR Lead – South Norfolk Council & Broadland District Council

Leaders are making a difference Ltd

“Claire has been a supporter of My Sisters Place for almost 2 years and is an ambassador for the charity in supporting our efforts to end violence against women and girls. Claire has supported the charity in many ways: through a series of ‘Because your worth it’ workshops delivered for our supporters, coaching for our staff team, and fundraising to support our core work.

We were thrilled to work with Claire and were drawn to her company’s title recognising that Leaders are Making a Difference and working with leaders across sectors to support this. I have personally attended Claire’s workshops and implemented some of the tools and learning into my everyday work and life.

Claire’s offer to coach some of our team has been invaluable to those individuals

“Coaching with Claire has helped me to work through everyday challenges, develop my management style and helped me to find solutions. Claire has helped me reflect, see my strengths and focus on my purpose as a leader and motivated me when I have really needed it”

“Claire just gets it. I am so grateful for her input and have had several lightbulb moments after applying her techniques that can be used straightaway”

We would like to congratulate Claire on her first book Super Neuro You and say a huge thank you for the ongoing support and time she commits to My Sisters Place.”

CEO - My Sisters Place

Leaders are making a difference Ltd

“I had engaged with coaching before my work with Claire, and whilst it was a supportive experience, it wasn’t transformative. I had reached a point in my career where I felt like some personal and professional setbacks had knocked my confidence. I was looking for a coach who would really push me to change my thought patterns and challenge my unhelpful, self-limiting behaviours. This is exactly what I got from my time with Claire. The sessions were always well-planned, very focussed and action orientated (perfect for my overthinking nature). I genuinely feel moved on by the work we did together, and I feel Claire has given me new tools and strategies to manage the negative voices and channel my energies in a more focussed, effective way. I cannot recommend her highly enough.”

Registrar - Northumbria University

Leaders are making a difference Ltd

“Claire is original, professional, and challenging in her style and able to bring out the best in people. Claire has worked with Nigel Wright and our professional forums, and we’ve received fantastic feedback - delegates have said that they can’t help but take great ideas and actions from a session with her. I’m delighted that Claire she is continuing to support us as we support our clients throughout 2020. I can’t recommend her highly enough.”

Regional Director - Nigel Wright

Leaders are making a difference Ltd

“I have been extremely fortunate to work with Claire this year. As a coach, she first sought to identify what my own goals were, the challenges I felt I faced, and provided several tools and perspectives to really help me to build resilience, improve my self-awareness, and have total confidence in my own resourcefulness and competencies.
Claire ‘got under my skin’ very quickly and I benefited greatly from our first session, the following two being more a reflection of progress and exploring other aspects which came up as my self-awareness developed.
The outcome of my sessions meant I really understood myself and how to be my best at work and create balance at home. I believe this contributed highly to my success, and furthermore gave me the confidence to explore a completely new career challenge.
Claire closed our third coaching session with a promise that she was always at the end of the phone and to check in with her if need be. True to her word, when I was considering making a big change, she was more than happy to touch base, and work with me to ensure I’d explored the options fully.
If you’re looking for a coach who will truly challenge you and make a difference, then Claire’s your woman!”

Head of Finance Transformation - Northumbria University

Leaders are making a difference Ltd

“I connected with Claire around 12 months ago, when I had taken up a new role in a new sector and was looking for a coach.

I immediately felt at east with Claire, who has a natural and relaxed personal style. Her ability to connect with people means she can adapt her approach according to the personality of her audience, whether that is one person, or a group.

What has most impressed me about Claire is her ability to understand quickly and deeply what the issues are, despite being removed from the situations being discussed. This is very important when you have limited time on your hands and don’t have a history of working together. Claire can apply both personal experience and theory to whatever you are discussing. Her experience of working in a wide variety of settings and roles is helpful, as she can generally find some common ground with what you are talking through and can usually also recommend a book or blog on the subject.

Claire is a great sounding board and confidant. She is very flexible and can adapt our agenda quickly depending on what I need most at that point in time. I have worked with her on a wide range of issues, including working relationships, team dynamics, strategy, and work life balance.

I would thoroughly recommend Claire as a coach, either on an individual or team basis.”

HR Director - Story Contracting


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