MAD TESTIMONIALS

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“Claire has a proven track record of delivering change in a challenging environment and I have no hesitation in recommending her.”

Allan Leighton – Chairman, Royal Mail Group

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“Claire is an excellent change strategist. Her leadership skills and change knowledge were the driving force behind a comprehensive change programme at DSGI”

Sir John Collins - Chairman

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“The timing of my meetings with Claire was perfect. I felt like I had a busy life but wasn’t achieving anything really meaningful to me, I wanted to feel a greater sense of ambition and attainment again. She really listened to what I was (and wasn’t!) saying, helping me to identify the things that mattered most to me and guiding me towards defining new goals and challenge my own ‘limitation’ both personally and professionally. This experience has been a catalyst towards finding new ways of working and the development of a community cycling club.”

Byron Beatty – Partner Drayton Partners

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“Claire has been central in helping our Executive team in its development of a new business strategy which included improving the working of the team itself. Through the process and afterwards she has shown an excellent technical ability being able to adapt the techniques used to ensure it is bespoke and thus fit for our purposes. I have also been impressed by her personal integrity and Claire is one of those rare people who practices what they preach. She is also passionate about helping the client deliver success and has repeatedly demonstrated that she will go the extra mile in her own time to help.”

Ian Bullock - MD Arriva Trains

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“I experience Claire as a dynamic, unique woman and an inspiring mentor. A consummate professional who exhibits outstanding interpersonal skills and a generous capacity for empathy. Claire’s qualities have translated into her ability to motivate me from a state of inertia where her input enabled me to move effectively in the direction that I wanted to go by knowing how I felt and giving me the guidance that gave me the confidence to achieve our business goals . Claire is exceptional in dealing with conflict when the business context clashes with personal feelings and emotions. I would recommend Claire to any organisation that requires a strong personal touch in understanding the people aspect in any situation where her vast business acumen can be linked with her empathy and understanding of how people actually work .Claire combines both people skills and business skills to a superlative level.”

Marjorie Hunter –Director at North East Counselling Services CIC

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“I worked with Claire when she was delivering a course with a previous employer. I found the course to be really well delivered, with an emphasis on involving everyone on the course. I picked up invaluable skills for Coaching to Transactional Analysis. On paper, it did not look interesting, but Claire brought that element that is usually missing from such courses. I would definitely recommend Claire and the after-course support provided was amazing.”

Chris Lilley –Head of IT Service Delivery

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“Working with ‘Leaders are MAD’ has definitely been a great experience. Claire has a knack for getting to the heart of the matter. She has a constructively direct, intuitive approach that really helps teams face the challenges before them and then to navigate an appropriate strategic direction. I have had the pleasure of working with Claire both in a personal capacity as well as part of the senior leadership team. In both scenarios I have found her to be genuine and appropriately challenging. Claire has enabled me to realise where my motivation lies and has helped shine a light on the path to realise that ambition. The difference Claire has made to the Leadership team I am part of is to help us identify how we can get the best from our team engagement, personally and collectively. She has provided framework and impetus to develop, shape and change as we build to an exciting future.“

Bob Andrews - Head of Customer Service Operations and Strategic Projects at UK Asset Resolution Limited



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